HOLAPLACE PRIVACY POLICY

First of all, we want to thank you for trusting HOLAPLACE.

At HOLAPLACE, we are interested in ensuring that you have the best possible experience with us and our services. That is why we need to know your preferences about our terraces and the rest of our services. In this way, we will be able to provide you with a personalized attention and experience.

The privacy and security of your personal data are essential to us. For this reason, through the following lines, we will explain clearly and concisely what type of data we collect about you, how they are processed, stored and, in general, how they are used and for what purposes, showing you the options that You have the ability to change your preferences.

That is our goal and we will explain it in more detail in this Privacy Policy ('Policy').

This Policy provides essential information regarding the use that HOLAPLACE makes of your personal data, applying to both the main and additional services (hereinafter, the 'HOLAPLACE Service'). The terms that govern the use of the HOLAPLACE Service are defined in our Terms and Conditions of use (the 'Terms and Conditions of Use').

We may periodically update our services, as well as expand our range of promotions or establish new services, both main and complementary to those. If the introduction of these new or additional services or the update of the existing ones generates for you any type of change in the way in which we collect or process your personal data, we will provide you with more information through newsletter about the additional terms or policies. . Unless otherwise stated, when these new or additional services are introduced, they will be subject to this Policy.

Make sure you understand what personal data we collect about you, why we do so, and how we process it;

Explain how we use the personal data you share with us in order to provide you with a great experience when using HOLAPLACE services; and

Explain your rights and choices in relation to the personal data we collect and process about you and how we protect your privacy.

We hope this helps you understand our privacy commitment to you. For information on how to contact us or if you have any questions, concerns or queries, you can do so via email by directing your query to the following address: hola@holaplace.com

Also, If at any time you do not agree with the content of this Policy, remember that you decide if you want to stop using the HOLAPLACE Service.

As you may have known in the days prior to May 25, 2018 (date of entry into force of the new General Data Protection Regulation (GDPR) of the European Union, the new regulation confers certain individuals rights related to your personal data. That is why we have applied additional access and transparency controls in our Privacy Center and in the Privacy Settings to help users make use of these rights. Based on their availability and with the exceptions or spatial or geographical limitations that may exist by the corresponding applicable law in each jurisdiction, the rights conferred on individuals are:

'ARCO' Rights:

• Right of access: the right to be informed and request access to the personal data that we process about you;
• Right of rectification: the right to request that we correct or update your personal data s, when they are inaccurate or incomplete;
• Right of cancellation: allows you to request the deletion of your personal data;
• Right of opposition: allows the possibility of requesting that the processing be restricted temporarily or permanently of all or some of your personal data;

• Right to be forgotten or to object: the right, at any time, to object to the processing of your personal data for reasons related to your particular situation;
• The right to object to your personal data being processed for marketing purposes direct;
• Right to data portability: the right to request a copy of your personal data in electronic format and the right to transmit such data for use in the service of a third party;
• Right not to be subject to automated decision-making: the right not to be subject to decisions that are based solely on automated decision-making, including profiling, where the decision may have have a legal effect on you or produce a similar important effect.

• 'Download my personal data': includes a link where you can find more information about how HOLAPLACE uses your personal data and what your rights are.


• 'Notification Settings': This link allows you to select the communications you receive from HOLAPLACE, manage your publicly available personal data, and set your sharing preferences.

• Name and surnames.
• Contact telephone number.
< li>If applicable, data protection rights you wish to exercise.
• To verify your identity, we will need you to provide us with a photocopy of your identity document (or equivalent) front and back as an attached document.

In the following cases, we collect the following data:

• When registering in HOLAPLACE as a user (host)In the case of the bank account: we require your name and surname, date of birth, identity document (or equivalent), mobile number, email and bank account (these data are essential to create your account). Additionally, you can provide additional information such as: language, personal description, avatar image, data related to your terrace (title, maximum capacity, location, city/neighborhood/country), description of the space, price of the terrace, other payments (cleaning fee and deposit), terrace hours, rules of use, surface of the terrace, additional services of the terrace (WiFi) and audiovisual material of the same.
• When registering in HOLAPLACE as a user (guest): we require your name and surname, date of birth, identity document (or equivalent), mobile number and email (these data are essential to create your account).
• Third party: no We receive personal data about you and your activity from third parties. Nor do we give them to anyone.
• We also collect data from companies that collaborate with our store. In this regard, we are only required to account under the current law in this Privacy Policy, of those professionals who collaborate with HOLAPLACE as a natural person (self-employed): the data that is collected is: we require your name and surnames , date of birth, identity document (or equivalent), mobile number, email and bank account.

Below, a description of the need to process your personal data is shown in a table, together with the legal basis that justifies it and the categories of data used for the treatment used.


Description of the processing of your data

• Provide HOLAPLACE services (terrace bookings), as well as complementary services during the development of the event (yoga classes, catering, etc.)
• Communications with the user to provide information regarding news and updates of the services provided by HOLAPLACE.
• Process payments for terrace bookings, in order to prevent all types of fraudulent actions

• Performance of a contract
• Legitimate interests
• User consent
• Legitimate Interests
• Performance of a Contract
• Legal Obligations
• Legitimate Interests

• Account registration data
• Data of use of the service
• Data of sweepstakes, contests, surveys and promotions.
• Marketing data.
• Processing of payment data

In attention to the different categories included in the title of this sixth point, the types of data that fall within each of them are set out below.

Public data: those that any visitor to HOLAPLACE can observe , without the need to register on the website and/or reserve any space.


Of the hosts

• Name and surname of the user (or pseudonym).
• Avatar photo.
• Personal description and other information of interest (languages).
• Audiovisual material of the terrace
• Name of the terrace
• Price (and if applicable, deposit and cleaning fee)
• Place (city)
• Allowed capacity
• Area
< li>Schedule
• Description of the terrace
• Characteristics and services
• Terms of use of the terrace

• Name and surnames (or pseudonym)
• Avatar photo


Partially public data. There is no data that, additionally, the visitor can know about the hosts and/or guests by the mere fact of registering on the platform, not even by making a booking.
Data hidden from other users and visitors. In no case can website visitors or validly registered users access the following information:
• DNI or equivalent document of users.
• Date of birth of users.< /li>
• Users date of birth.


This information is kept by HOLAPLACE for the purposes of the activity.

Users (in in the event that they are hosts) they have the option of providing additional personal information: language, personal description, avatar image, data related to their terrace (title, maximum capacity, location, city/neighbourhood/country), description of the space, price of the terrace, other payments (cleaning fee and deposit), terrace hours, rules of use, surface area of ​​the terrace, additional services of the terrace (WiFi or TV) and audiovisual material of the same.
< br>HOLAPLACE does not share or transfer information to third countries and/or companies. Only, by virtue of compliance with current legislation, we are authorized to provide personal data, when in good faith, we believe it is convenient to do so, in order to comply with any contractual obligation or because the aforementioned information has been required by judicial authority or competent administrative authority.

In the event that HOLAPLACE changes its current legal form or is sold to a third party, we may also share your data, guaranteeing in any case by virtue of an express agreement with the purchaser, that the confidentiality of their personal data and notifying users of this in advance and in any case, especially when the buyer plans to establish a different Privacy Policy, so that the user can choose whether to renew their consent.

HOLAPLACE safeguards the personal data of users, solely, to achieve the good end of its commercial activity, requiring essential data as mandatory data.

Personal data will be used for the time strictly necessary, that is, while the user authorizes (or does not expressly revoke) their consent to HOLAPLACE.

If you request to unsubscribe as a user, all information related to your personal profile will be deleted from our database (except in cases in which, legally or conventionally, we are obliged to maintain them, as well as when it is necessary in order to preserve our legitimate tax and accounting rights or commercial interests)

HOLAPLACE does not transfer personal data to other countries. You can only share them with the competent authorities of the countries of the European Union (upon their irrefutable request) in the field of the European Data Protection Regulation and, specifically, with the national authorities or agencies that, within each member state, ensure proper compliance with data protection.

HOLAPLACE does not transfer or market personal data to companies based in Spain, or in the European Union, or third countries. It does not even do so to other companies legally connected to HOLAPLACE (subsidiaries).

At this time, HOLAPLACE does not display content or advertisements from third parties that may redirect you to its websites. However, we may do so in the future. In which case, you should know that, if you are redirected to another website belonging to said third party, you will not be covered by HOLAPLACE's Privacy Policy, and should contact the third party to find out how they collect and process your personal data.

From HOLAPLACE, we are committed to doing everything possible to safeguard your personal data from third parties outside the platform who, for malicious purposes, could try to cause a security breach in our database.

To do this, we carry out periodically the corresponding risk analyzes and, depending on the results obtained, we implement, correct or adapt our control measures.

However, you must be aware that complete security does not exist, therefore, we recommend that you, as a user, use the precautions you deem convenient to further reduce such risks (periodic change of your personal password, do not leave your computer and browser in the hands of unknown third parties, restrict the access of said third parties by logging out when you stop using our services, etc.).

If with all the indicated precautions, the HOLAPLACE team warns of an illegitimate interference or bankruptcy in its databases. and data that affect you as a user, you will inform those affected, as well as the corresponding authorities, and we will take the appropriate measures to mitigate the pernicious effects that said breach of security could have produced in our files.

HOLAPLACE directs its services exclusively to people of legal age. Regardless of whether in other jurisdictions the age limit is lower, HOLAPLACE will only consider adults over 18 years of age or the figure that may be in force in the future in accordance with Spanish legislation.

If we notice that one of our users has not complied with this access requirement and has provided us with inaccurate or false information about their age, we will immediately block the services provided to said user and cancel the personal data about them. appear in our database, informing the parents or guardians of the minor.

If you, as the parent or guardian of a minor, have fraudulently registered with HOLAPLACE by providing inaccurate or false information about your age, notice such incident, please contact us through the email address hola@HOLAPLACE.co and indicate in the subject of the communication 'Infringement of the limit of age', being able to exercise their rights in the following way:

Indicating the following information in the email:

• Name and surname of the applicant.
• Name and surname (or pseudonym) of the account of the minor in your care.
• Contact telephone number.
• To verify your identity, we will need you to provide us with a photocopy of your document as an attached document (or equivalent) on the front and back.

Eventually, by virtue of the legislative changes that are adopted or the needs or novelties introduced by HOLAPLACE in the provision of our services, it is possible that our Privacy Policy may be modified.

If so, we will inform you reliably letting you know the reasons for the change.

If you have any questions or suggestions, you can contact HOLAPLACE by email, sending an email to hola@holaplace.com. Also, you can contact the person responsible for processing your personal data by postal mail:
ATIKO VENUES SL

Avenida Argentina 132, Edificio Cristasa, 33213, Gijón

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to the user.

What types of cookies does this website use?

Google Analytics: Analytical cookies, are those that are well treated by us or by third parties, They allow to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.

See this link where you can consult the privacy policy of these Google services.
SmartLook: SmartLook cookies collect standard log information and data about visitor habits anonymously. They are used to measure platform activity and to create user browsing profiles in order to introduce improvements based on the analysis of user usage data.

Revocation and deletion of cookies:
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer.

• For more information about the Firefox browser, click here.
• For more information about the Chrome browser click here.
• For more information about the Explorer browser click here.
• For more information about the Safari browser click here.
• For more information about the Opera browser click here.