Frequently asked questions

It's as easy as 1, 2, 3. Simply register for an account on the website and follow the directions to 'Become a host -> Start now', there are 4 easy steps.
1- Name of the space
2- Indoors or outdoors space
3- Address
4- Other features

Get started here

Generally, hosts list details of the furnishings and features that one will find when they make a booking. The more detailed the listing, the less questions you will receive when guests contact you. Be poetic in the way you describe your space and its features.

They are the rules that a person must follow in order to be able to reserve your space. These rules will be viewable in your listing at all times and can be changed as many times as you like. For example: “Respect the privacy and tranquility of the neighbors”, “Make good use of the available material”, etc… make a list keeping in mind the privacy of your neighbors.

When you are creating your listing, the website will offer you a price suggestion. We advise new hosts to keep this recomendation in mind. Begin with a lower price so that you have your first bookings and reviews, and then you can start raising it little by little… But don't over do it!

Our price suggestion is a system set up by HolaPlace to guide hosts to value their space. The price per hour we suggest takes into account the capacity of your space, the different characteristics of it, its location and also the average prices of the area. All these factors help us to suggest a base price that will guide you when setting the prices of your space.

It can be included on the hourly price or you can add a cleaning fee that the user must pay separately. Once again we advise that you keep in mind the suggestion that the website gives when creating your listing.

On HolaPlace, you can require a security deposit, generally between €100 and €300. The security depository is a guarantee that you have, in case that during the event your space is damaged. For example, if someone falls accidentally and breaks a chair, you can replace the chair with this money. Also you can claim from the deposit some extra services (as an additional hour that the guests stay in your space).

HolaPlace charges 19% (+ VAT) of the value of the booking. We use this 19% to cover the expenses needed for the website and to better the service.

Guests are free to cancel a booking, but they have to abide by your chosen cancelation policy of the space (Flexible, Moderate, or Strict). To change or update the cancelation policy of your space, you need to go to your control panel > My spaces > Edit.

Flexibile cancelation

The guest may cancel their booking up until 5 days before the event (120 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Moderate Cancelation

The guest can cancel their booking up until 15 calendar days before the event (15 days x 24 hours = 360 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Strict Cancelation

The bookings are non-refundable.. In both cases, HolaPlace’s service fee will not be reimbursed.

This is the coolest part of your listing and the first thing guests will see. You will be required to upload at least 6 horizontal photos of your space when it is organized and clean. Open air spaces should take advantage of natural sunlight, views and barbeques.

Our calendar is very complete and has many functionalities so you can keep the availability of your space up to date. In the calendar of your space you can block specific days or ranges of dates, change prices to adjust them to the high season or special days and you can also synchronize your calendar with other external calendars.

Synchronizing your calendar is the most useful tool to ensure that your space availability is kept up-to-date and will allow you to see your space’s confirmed events in your personal calendar.

We remind you of the importance of keeping your calendar updated, it is vital for your ad and for HolaPlace.

You are free to edit any information in your listing as many times as you want. You are in complete control in every second. To edit your listing, go to 'My spaces' > Edit > Save.”

Yes, in HolaPlace you can delete your space at any time and without any penalty, unless there is a confirmed event from a guest. If you have a confirmed event, it will have to take place before you can remove your space.

Yes, you have the option to pause your space at any time you want by clicking on 'Pause' in your spaces section. To activate it again, you simply click 'Activate' and you will be right back to earning money 😉.

It's as easy as 1, 2, 3. Simply register for an account on the website and follow the directions to 'Become a host -> Start now', there are 4 easy steps.
1- Name of the space
2- Indoors or outdoors space
3- Address
4- Other features

Get started here

Generally, hosts list details of the furnishings and features that one will find when they make a booking. The more detailed the listing, the less questions you will receive when guests contact you. Be poetic in the way you describe your space and its features.

They are the rules that a person must follow in order to be able to reserve your space. These rules will be viewable in your listing at all times and can be changed as many times as you like. For example: “Respect the privacy and tranquility of the neighbors”, “Make good use of the available material”, etc… make a list keeping in mind the privacy of your neighbors.

When you are creating your listing, the website will offer you a price suggestion. We advise new hosts to keep this recomendation in mind. Begin with a lower price so that you have your first bookings and reviews, and then you can start raising it little by little… But don't over do it!

Our price suggestion is a system set up by HolaPlace to guide hosts to value their space. The price per hour we suggest takes into account the capacity of your space, the different characteristics of it, its location and also the average prices of the area. All these factors help us to suggest a base price that will guide you when setting the prices of your space.

It can be included on the hourly price or you can add a cleaning fee that the user must pay separately. Once again we advise that you keep in mind the suggestion that the website gives when creating your listing.

On HolaPlace, you can require a security deposit, generally between €100 and €300. The security depository is a guarantee that you have, in case that during the event your space is damaged. For example, if someone falls accidentally and breaks a chair, you can replace the chair with this money. Also you can claim from the deposit some extra services (as an additional hour that the guests stay in your space).

HolaPlace charges 19% (+ VAT) of the value of the booking. We use this 19% to cover the expenses needed for the website and to better the service.

Guests are free to cancel a booking, but they have to abide by your chosen cancelation policy of the space (Flexible, Moderate, or Strict). To change or update the cancelation policy of your space, you need to go to your control panel > My spaces > Edit.

Flexibile cancelation

The guest may cancel their booking up until 5 days before the event (120 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Moderate Cancelation

The guest can cancel their booking up until 15 calendar days before the event (15 days x 24 hours = 360 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Strict Cancelation

The bookings are non-refundable.. In both cases, HolaPlace’s service fee will not be reimbursed.

This is the coolest part of your listing and the first thing guests will see. You will be required to upload at least 6 horizontal photos of your space when it is organized and clean. Open air spaces should take advantage of natural sunlight, views and barbeques.

Our calendar is very complete and has many functionalities so you can keep the availability of your space up to date. In the calendar of your space you can block specific days or ranges of dates, change prices to adjust them to the high season or special days and you can also synchronize your calendar with other external calendars.

Synchronizing your calendar is the most useful tool to ensure that your space availability is kept up-to-date and will allow you to see your space’s confirmed events in your personal calendar.

We remind you of the importance of keeping your calendar updated, it is vital for your ad and for HolaPlace.

You are free to edit any information in your listing as many times as you want. You are in complete control in every second. To edit your listing, go to 'My spaces' > Edit > Save.”

Yes, in HolaPlace you can delete your space at any time and without any penalty, unless there is a confirmed event from a guest. If you have a confirmed event, it will have to take place before you can remove your space.

Yes, you have the option to pause your space at any time you want by clicking on 'Pause' in your spaces section. To activate it again, you simply click 'Activate' and you will be right back to earning money 😉.

It's as easy as 1, 2, 3. Simply register for an account on the website and follow the directions to 'Become a host -> Start now', there are 4 easy steps.
1- Name of the space
2- Indoors or outdoors space
3- Address
4- Other features

Get started here

Generally, hosts list details of the furnishings and features that one will find when they make a booking. The more detailed the listing, the less questions you will receive when guests contact you. Be poetic in the way you describe your space and its features.

They are the rules that a person must follow in order to be able to reserve your space. These rules will be viewable in your listing at all times and can be changed as many times as you like. For example: “Respect the privacy and tranquility of the neighbors”, “Make good use of the available material”, etc… make a list keeping in mind the privacy of your neighbors.

When you are creating your listing, the website will offer you a price suggestion. We advise new hosts to keep this recomendation in mind. Begin with a lower price so that you have your first bookings and reviews, and then you can start raising it little by little… But don't over do it!

Our price suggestion is a system set up by HolaPlace to guide hosts to value their space. The price per hour we suggest takes into account the capacity of your space, the different characteristics of it, its location and also the average prices of the area. All these factors help us to suggest a base price that will guide you when setting the prices of your space.

It can be included on the hourly price or you can add a cleaning fee that the user must pay separately. Once again we advise that you keep in mind the suggestion that the website gives when creating your listing.

On HolaPlace, you can require a security deposit, generally between €100 and €300. The security depository is a guarantee that you have, in case that during the event your space is damaged. For example, if someone falls accidentally and breaks a chair, you can replace the chair with this money. Also you can claim from the deposit some extra services (as an additional hour that the guests stay in your space).

HolaPlace charges 19% (+ VAT) of the value of the booking. We use this 19% to cover the expenses needed for the website and to better the service.

Guests are free to cancel a booking, but they have to abide by your chosen cancelation policy of the space (Flexible, Moderate, or Strict). To change or update the cancelation policy of your space, you need to go to your control panel > My spaces > Edit.

Flexibile cancelation

The guest may cancel their booking up until 5 days before the event (120 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Moderate Cancelation

The guest can cancel their booking up until 15 calendar days before the event (15 days x 24 hours = 360 hours). There will be no reimbursement if this period is not abided by. HolaPlace’s service fee will not be returned.

Strict Cancelation

The bookings are non-refundable.. In both cases, HolaPlace’s service fee will not be reimbursed.

This is the coolest part of your listing and the first thing guests will see. You will be required to upload at least 6 horizontal photos of your space when it is organized and clean. Open air spaces should take advantage of natural sunlight, views and barbeques.

Our calendar is very complete and has many functionalities so you can keep the availability of your space up to date. In the calendar of your space you can block specific days or ranges of dates, change prices to adjust them to the high season or special days and you can also synchronize your calendar with other external calendars.

Synchronizing your calendar is the most useful tool to ensure that your space availability is kept up-to-date and will allow you to see your space’s confirmed events in your personal calendar.

We remind you of the importance of keeping your calendar updated, it is vital for your ad and for HolaPlace.

You are free to edit any information in your listing as many times as you want. You are in complete control in every second. To edit your listing, go to 'My spaces' > Edit > Save.”

Yes, in HolaPlace you can delete your space at any time and without any penalty, unless there is a confirmed event from a guest. If you have a confirmed event, it will have to take place before you can remove your space.

Yes, you have the option to pause your space at any time you want by clicking on 'Pause' in your spaces section. To activate it again, you simply click 'Activate' and you will be right back to earning money 😉.